Not satisfied = money back
It may happen that you want to return an order. Perhaps because you do not like the product or perhaps there is another reason why you would not like the order. Whatever the reason, you have the right to receive your order up to 14 days after receipt without giving any reason free to return.
You will then be credited with the full order amount including shipping costs. So you pay no return costs! If you make use of your right of withdrawal, the product will be returned to us with all accessories supplied and - if reasonably possible - in its original condition and packaging.
To exercise this right, you can go to this one page submit your return notification. We will then refund the order amount due within 14 days after registration of your return, provided that the product has already been returned in good order.
If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So treat the product with care and make sure that it is properly packaged for return.
Do you want to exchange your product? That is no problem at all. You can state this with your return notification on this one page.
I have entered a wrong delivery address!
Accidentally passed on a wrong delivery address? Then contact us as soon as possible. We will then try to change the order for you.