Frequently Asked Questions

What are your delivery times?

Ordered before 16:00 on workdays = delivered within 1-2 working days!

What are the delivery costs?

When you spend more than € 25, you pay no shipping costs. When you spend less than € 25, you pay € 3.95 in shipping costs. You can also opt for fast delivery (ordered before 3 p.m. on working days = delivered tomorrow). You then pay € 5.95 in shipping costs. This applies to Dutch delivery addresses. For Belgian delivery addresses you pay € 6.95 in shipping costs (delivery time 2-3 working days).

Do you also deliver to Belgium?

Yes, we also deliver in Belgium. 

What if I am not satisfied with the product?

We have a money back guarantee. This means that you can return the package for free and you will receive the full purchase amount back. You can return the package via this one page.

How is the package shipped?

The package will be shipped with PostNL and delivered by letterbox.

On which days will my package be delivered?

We deliver our packages with PostNL. PostNL delivers the packages on working days and on Saturdays. Keep an eye on the Track & Trace code for the exact delivery date.

Can I pay with iDeal?

Yes, you can pay with iDeal, PayPal, Creditcard, Apple Pay, Google Pay, Shop Pay and Bancontact.

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